At Velotrackers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and make purchases from our online store. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number, shipping address, billing address, and payment details when you make a purchase.

  • Account-related information, such as your username and password, if you create an account on our site.

Non-Personal Information

  • We may collect non-personally identifiable information such as your browser type, IP address, device information, and browsing activity on our site.

  • Cookies and similar tracking technologies are used to enhance your user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and billing.

  • To communicate with you regarding your order or provide customer support.

  • To send you promotional emails, newsletters, and updates about new products or services. You can opt out of these communications at any time.

  • To improve our website and services, by analyzing browsing behavior and purchasing patterns.

  • To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These measures include encryption, secure servers, and firewalls.

While we strive to protect your information, no data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders. These third-party providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information to comply with legal obligations or to protect the rights, property, or safety of our customers or the public.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and activities. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

6. Your Rights and Choices

As a user of our website, you have the following rights:

  • Access and Update: You can access and update your personal information through your account or by contacting us.

  • Opt-Out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in any marketing email we send.

  • Data Deletion: You may request that we delete your personal information. However, please note that we may need to retain some data for legal and operational purposes.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see our CCPA notice for more information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to remove that information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices, please contact us at:

Velotrackers

Address: 2849 N Constitution Rd Camden, NJ 08104, USA
Email: contact@velotrackers.com
Phone: +1-856-541-2911